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  • Report:  #126252

Complaint Review: Debitcated - Nationwide

Reported By:
- Fort Walton Beach, Florida,
Submitted:
Updated:

Debitcated
www.debitcated.com Nationwide, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
When my husband(then boyfriend) and I moved in together and got engaged we decided to consoidate his debt. We found debitcated and spoke to Lee Tucker. He informed us that there was a $75.00 set up fee for filing documents and so forth. All the rest of our money would go directly to the CC companys.

He also stated that HE would contact all of the CC's and set up our payments. He said that all of our late fees and overdraft fees would be eliminated and that they would bring our APRs down. He said that after making our payments on time for 8 months they would give us a loan for our remaining debt and debitcated would even eliminate half of the debt left.

Shortly there after we started getting letters saying that the CC companys wanted a few bucks more here and there. All of our calls to Mr. Lee Tucker went unanswered and messages unreturned.

After our 8 months was up we expected to recieve information concerning the loan. After none arrived we called and they sent us paperwork to apply for the loan from a different company. We filled it all out sent it back to debitcated and a month later recieved a letter that we now needed a letter from my husbands boss concerning his future employment with the company (he's been with the same company for several years). We then tried to contact the loan company directly and they informed us that they no longer worked with debitcated.

We've since cancelled our contract. When we call to cancel they tried to get us to stay saying they've done things that they havent. When confronted with this information the lady quickly said we were cancelled and hung up.

This company is a FRAUD. If you haven't signed up DON'T... If there is any lawsuits brought against them I fully intend to be involved.

Brandy

Fort Walton Beach, Florida
U.S.A.


1 Updates & Rebuttals

Brandy

Fort Walton Beach,
Florida,
U.S.A.
The Ohio State Attorney General filed suit in Common Pleas Court in September, 2002 alleging that the company violated Ohio statutes by failing to provide services as contracted

#2Author of original report

Fri, January 07, 2005

I found this information on the BBB web site.... Customer Experience Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaints. Most customer complaints processed by the Bureau were resolved, however some answered complaints remain unresolved in our files. A few complaints are unanswered. In its responses, the company provided an explanation of the matter stating their position, explaining their policies and procedures regarding the application of the first payment as a donation to the firm, and sometimes made refunds or billing adjustments. Additional File Information According to information from the BBB of Greater Maryland, the Odenton address of the firm is a mail processing center only, and the main location of the firm is in Germantown, Maryland. The company describes itself as a non profit credit counseling firm. The State of Maryland requires credit counseling firms to obtain that IRS tax status or to post a bond with the state. Government Actions The Ohio State Attorney General filed suit in Common Pleas Court in September, 2002 alleging that the company violated Ohio statutes by failing to provide services as contracted, failing to obtain licensing as a debt pooling company, and failing to register as a foreign corporation. The company disputes the allegations and has filed a counter claim. In July, 2003, a Consent Settlement was reached to resolve these matters. The company was permanently enjoined from contracting for a fee for providing its debt management and counseling services. The company agreed that no mandatory fees, voluntary fees, contributions or donations will be part of its contracts with consumers residing in Ohio. The company was ordered to pay a fine of $10,000 and to refund fees collected from some consumers that were not applied to existing debt. If anyone knows how to bagin a law suit in my state please let me know.

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