Complaint Review: Decor My Eyes - Stanley Bolds - Brooklyn New York

I ordered a pair of Chanel sunglasses from Mr. Bolds, unfortunately it was aroung the holidays and on a Saturday evening. When I recieved the glasses they were the right item number, but the pair I had ordered were encrusted with rhinestones and the pair I recieved were not, there was also no packing list-which lead me to believe that maybe this company was not legit. The glasses appeared to be authentic Chanel, i've never been fooled before, but I assumed the worst. I came to Rip Off Report and found 4 unbelievable reports filed not only against the company but also against Stanley Bolds. Based on the ostentatious reports that he had told one woman he was "going to kill her", another he told to kill themself, reports that the glasses were fakes, and other ridiculous claims. People wrote things that were to crazy not to be believed. I did not call Mr. Bolds, figuring that if he were to threaten me i would have documentation corresponding with him only through e-mails.

I wrote him a scathing e-mail, stating that I believed the glasses were fake and that according to Rip off Report he was a scam artist, he of course denied it. He e-mailed me stating that if I sent the glasses back he would refund only the purchase price, but I would have to pay for restocking fees and shipping. Further infuriated I went to Chanel, with the glasses, THEY ARE REAL! Mr. bolds ended up giving me a call, I was still angry that the glasses were not the ones I had ordered, so much so I hardly gave him the opportunity to speak. Somehow throughout our e-mails back and forth, he missed the fact that I told him there were no rhinestones on the glasses I recieved. He apologized stating that the glasses I had ordered were sold out, he notified one of his vendors, who had a pair of the item number in the correct color - he checked on his site, the color and item number were the same (he just didn't notice they had rhinestones in the picture).

Mr. Bolds is not AT ALL the person these Liars claim he is! My assumption is that the four people (one of which wouldn't even give his name?!?!) are probably competitors, or something of the sort. The website is crammed with well priced treasures and the fact that Mr. Bolds went out of his way to get me what he thought were the correct glasses is a testament to what a genuinely good business man he is! Given that the glasses were in fact the wrong ones Mr. Bolds was kind enough to eat the cost of the shipping and restocking, he is a small business owner and takes very little money to pocket (I know the true cost that Chanel would have charged me for the glasses). Don't believe everything you read - obviously angry people are prone to excageration. You would be passing up on a fantastic deal by not doing business with this gentleman, I cannot believe I took those slanderous remarks about Stanley Bolds and Decor My Eyes at face value, when your irritated you'll believe anything you want to I guess.

Courtney

Waterford, Virginia

U.S.A.