- Report: #615482
Complaint Review: Decor My Eyes - Internet
Reported By:
Sarah -
Tampa, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Decor My Eyes
Internet, United States of America
Phone:
Web:
www.decormyeyes.com
Categories:
Business Rating:
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Decor My Eyes Tony Russo ripped me off Internet
BEWARE! DECORMYEYES RIPPED ME OFF!
Before sending my sunglasses, I emailed a picture of the broken parts to make sure it was repairable. I was told that "All items that you send are repairable no matter what the damage. I decided to send my glasses for repairs.
I first chose to pay with Paypal but it did not work. I then chose to use Google Checkout and paid for my transaction. In the next few days, I received several emails because the company thought I "abandoned my cart". The emails were pushy and rude.
I was finally told that my glasses were not fixable (I was initially promised that anything was repairable!)
I paid for shipping both ways because I was promised my glasses were fixable.
I therefore asked for my glasses back and a refund for the shipping I paid.
The owner and supervisor Tony called me an "idiotic customer", said he was going to throw away my glasses ($400 Dior sunglasses), and said if I wanted them back I would have to come pick them up in Brooklyn (I live in Florida!).
Im speechless. I cant believe I was ripped off and treated like that.
