- Report: #1247920
Complaint Review: Defender Direct - Indianapolis Indiana
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Defender Direct
3750 Priority Way South Drive #200, Indianapolis, 46240 Indiana, USA
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Defender Direct ADT ripoff money they didn't earn Indianapolis Indiana
Defender direct poses as ADT when they installed my security system. They gave me a 36 month contract that I kept 48 months. I was told after I honored me 36 months that I would become month to month and could end my services when I wanted to. I decided not to keep the services because I fell on hard times when my job closed at Kraft foods. I thought everything was fine until I look at my credit report and found them on there. I called to find out what it was. When I finally talk with someone they told me I ole them for breaching a contract and I had to pay for equipment of ADT. I told them I completed my contract. I ask for a copy of the contract that they never sent me. I spoke with someone today August 11,2015. I explained I completed my contract. The man told me I was entered into an automatic lifetime contract. Who says that stupid statement. Who can enter you in lifetime contract without your permission. I told him I was going to get a lawyer needless to say he got upset. When I told him I have a family member that works for ADT and he wasn't being truthful he got furious and said he wasn't going to argue with me. I wasn't arguing I was stating a fact. If others has have experience this please post so that we can get help #beingframed #poorconsumer
