My first complaint is almost verbatim to the one posted here before mine about Dermanu Skin & eye. I fell for the free trial offer with just paying shipping. I received the product and actually thought it was pretty good and I was waiting to receive information as to how much it was as I was considering ordering it. A couple weeks later my checking about was charged almost $200.00 which in turn caused other checks to bounce. Getting in touch with them was a nightmare. When I finally was able to get someone on the phone they were very pushy trying to talk me into ordering more. I refused and told them not to take anything else out of my account and that I didn't want their product. They agreed to give me back about $33.00 out of the 200.00 I was considering it a lesson learned until out of the blue about three months later they charge my account again!!! I haven't even been in contact with them and I certainly didn't order anything. They are extremely deceptive.