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  • Report:  #342329

Complaint Review: Dick Masheter Ford - Columbus Ohio

Reported By:
- grove city, Ohio,
Submitted:
Updated:

Dick Masheter Ford
1090 South Hamilton Rd Columbus, 43227 Ohio, U.S.A.
Phone:
614-861-7150
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On April 18th I traded in my vehicle for a 2008 ford fusion. I put $800 down and traded in mycar, and drove off the lot in the 2008 fusion. I signed a 10 day pay off on my existing car and the balance was supposed to be paid off. On may 27th I was notified by the credit bureau that I received a 30 day late on my existing car note. I then contacted d**k Masheter Ford to inquire why my vehicle had not been paid off yet. I was told that the financing fell through on the new car and that that the finance company had given that information to the dealership on May 4th. The reason they didn't let me know on May 4th was that they were continuing to run my credit through other finance companies to try and get an approval. I then told them that I would like my vehicle and deposit back and for them to provide a letter to the credit bureau explaining what had happened. They informed me that my vehicle had been sold and I could not get it back. They then told me that they would give me a vehicle that was worth $3700 and that was all they would do. I looked up the blue book value and it quoted my existing vehicle at $6300, so I told the the sales manager and the owner that I would have to talk to an attorney. They told me that they would make one car payment on my existing car to be nice, but If I contacted an attorney that all communication would be severd. On june 2nd I obtained an attorney and to date I have had no dealings with the Dealership. On June 19th they came to my home and took the vehicle. To date they still have not paid off my existing vehicle that was traded in and have not fixed my credit and have not given me back my deposit. Now I am without a vehicle. Please Help

Desired Resolution:

I would like my credit fixed, I would like to have a new vehicle, and compensation for missed work.

Casey

grove city, Ohio

U.S.A.


3 Updates & Rebuttals

Smarter Than A Rock

Madill,
Oklahoma,
U.S.A.
Uh, You are Responsible for Your Loans! Too bad you learned the hard way!

#2Consumer Comment

Thu, October 30, 2008

Uh, You are Responsible for Your Loans! Too bad you learned the hard way!


Cory

San Antonio,
Texas,
U.S.A.
So Why?????

#3Consumer Comment

Fri, October 17, 2008

Are you asking for help HERE? ASK the attorney you obtained on june 2nd. Remember, an attorney will take 40% of anything you MIGHT receive. Good luck.


Casey

grove city,
Ohio,
U.S.A.
Dick Masheter Ford has gone above and beyond in dealing with the issues that I was having

#4Author of original report

Fri, October 17, 2008

I would like to note that to date, October 17, 2008, d**k Masheter Ford has corrected all issues that were previously noted. My car was paid off and the dealership was able to successfully get me into a car that fit my needs. Although it was a tough thing to go through I feel that this entire problem resulted from a mis-communication between me and the sales rep that I was dealing with and not actually the dealership itself.

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