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  • Report:  #844503

Complaint Review: Digital depot on line - Brooklyn New York

Reported By:
andrew - carlsbad, California, United States of America
Submitted:
Updated:

Digital depot on line
6605 20th avenue, Brooklyn, 11204 New York, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
 This company will be sued in California for false and deceptive business practice and will include punitive damages.  They are DISHONEST.  I wanted to purchase a wide angle lens.  I told "Ben" what I had and he stated "No, you don't have a true wide angle"  I had a 18-55 canon.  So he convinced me to purchase his "18-55: lens.  Upon receipt of the package, the lens are identical.  I called them back and theironly response was we can only exchange it for something else--no refunds.  I  read them their return policy and they said fine--I will charge you 15% restocking.  I said it's your d**n mistake for sending  the wrong lens.  He (Ben) then stated "you don't know anything about lenses" and hung up.  I was able to return it with a authorization number and sure enough they deducted $69.00 for "restocking".  This is how this company makes their money.  Do this 10 times a day and you have $690.00. 

 Therefore, I was cheated.  This company is incompentent and rude and arrogant.  DO NOT BUY ANYTHING from them.  They sell you what they want and not what you need.  Then charge a restocking fee.  I called my bank and immediately informed then of the fraud.  They asked for a statement, a recipt and then gave me full credit of $309.95.  I still intend to sue the crooks here in California for at least $20,000.00 and they will pay up since I will get a default judgment and execute in New York.  Ben, is a crook !!!  These guys belong in JAIL.....


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