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  • Report:  #878246

Complaint Review: Direct Processing Solutions - Austin Texas

Reported By:
Lost - San Antonio, Texas, United States of America
Submitted:
Updated:

Direct Processing Solutions
7703 N. Lamar Blvd # 310 Austin, 78752 Texas, United States of America
Phone:
(210) 468-1324 Ext. 3
Web:
Tell us has your experience with this business or person been good? What's this?

Alex Wooly from Direct Proccesing Solutions offer services for credit card processing, offer better rates and also $150.00 check if they did not give the gratest rate. To make the story short the contract I signed is different to the one he presented to First Data leasing for the terminal they provided;  insted or 36 months he promised now are 48 months;  instead of $35.91 monthly payment is $43.00.

 I am paying $129.00 for PCI compliance instead of the $49.00 I was paying with the other company when he said no fee was going to be paid.

For a year I have been trying to fix this problem sending faxes to everybody in First Data, calling to Alex Wooley (he never returned calls), and lately e-mail to Stacie Weeb of First Data Presidential Liaison Client Care, with no answer whatsoever she just said we are waiting for Direct Processing to call.  Please be careful and do not make busines with these companies, check before you sign anything



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