- Report: #1076793
Complaint Review: DirecTV - Internet Internet
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Author Not Confirmed
Why?
DirecTV
Internet, Internet, USA
Web:
www.directv.com
Categories:
Business Rating:
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DirecTV DirecTV is a Ripoff Internet
For many years, we would lose our satellite service during the spring, summer and fall months, but would pay our $131 per month to them. We finally cancelled and turned in our key cards. They supposedly found a porn movie rental on the card from 6 years ago and billed us for it. We never ordered such a thing and I told them I wanted the bill removed. They refused. They then turned around and billed my credit card account without notification or permission. Lousy service and even worse customer service. They should have billed us 6 years ago so I could have dealt with it then. After all the money I paid them without service, they should have taken this small amount off the account. Don't use them -- awful service, awful customer service.
