- Report: #989163
Complaint Review: DIRECTV - Internet
Reported By:
Thad -
Lyman, Wyoming, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
DIRECTV
Internet, United States of America
Phone:
Web:
directv .com
Categories:
Business Rating:
(0)
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DIRECTV Directv not letting me get the genie without paying $299, even on a upgrade. Internet
I have been with Directv for 2 years now. When I moved to Wyoming from Utah, they had me resign up with a new contract, and I used all the old receivers. Now when that new Genie came out, I emailed them to see if I could upgrate to get it for free. "Like they where doing with all the new customers". When I got their reply, they stated that the only people getting the genie for free was the new customers, and I would have to wait until my contract was up. Otherwise it would cost me $299 plus installation.
