- Report: #1212819
Complaint Review: DIRECTV - Nationwide
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Author Not Confirmed
Why?
DIRECTV
Nationwide, USA
Phone:
1-800-531-5000
Web:
N/A
Categories:
Business Rating:
(0)
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DIRECTV Directv.com DIRECTV NOW HAS A NEW CHARGE? 25.00 EQUIPMENT CHARGES?? Greenwood Village, CO 80155-6550 Nationwide
Directv, has a new charge of $25.99 for Equipment Charges? I have been on the phone 5 times and received 5 different
reasons why They have charged my account the $25.99 The last customer rep I talked to told me now that it is a new charge for HD tv that will coming in the future? I have been transfered from person to person and been hung up on everytime i have called except for the first call to CSR and being told this charge will be credited to my account then being told that there was a mistake and i will be charged Now they care calling my phone 4 times a day and requesting I call there CSR number? How can a company charge your account at will??? there contract stated they can increase there bill but now where does it say they can make up a new category of billing and start charging there customers?
