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  • Report:  #541284

Complaint Review: Discount Mugs Discountmugs.com Bel Inc. - Miami Florida

Reported By:
Charlie Bennett - , Georgia, United States of America
Submitted:
Updated:

Discount Mugs Discountmugs.com Bel Inc.
6905 NW 25th Street Miami, 33122 Florida, United States of America
Phone:
1-800-569-1980
Web:
www.discountmugs.com
Tell us has your experience with this business or person been good? What's this?

I ordered 100 water bottles from Discountmugs.com We received the product in, and the print was to small, and a lot smaller than the proof and artwork we sent them.

When we contacted them, they simply stated, the order was processed correctly and their was nothing they could do.

We clearly stated on our order, if the font won't work or won't look good, please contact us.  They DID NOT contact us, they just shrunk the font and printed.

They just refuse to do anything ... won't refund, won't rework ... nothing.  They just take your money and run.

You can't call them unless you are placing an order, and you can't reply to their e-mails.  You have to keep refiling a complaint ticket.

Ridiculous.



1 Updates & Rebuttals

Steven

miami,
Florida,
U.S.A.
Discountmugs will give you 100% Refund

#2REBUTTAL Owner of company

Tue, March 16, 2010

Please contact me at Discountmugs. We will offer 100% Credit oin your order.

We need your order # so that we can find you in our system.

PLease note that many competitors have posted fake reviews on the internet.

  

Thanks

Amin Rahman

Discountmugs

 

 

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