- Report: #606174
Complaint Review: DISH NETWORK - Atlanta Georgia
Reported By:
stevebudz -
ocala, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
DISH NETWORK
po box 105169 Atlanta, 30348 Georgia, United States of America
Phone:
1-800-333-3474
Web:
dishnetwork.com/faq
Categories:
Business Rating:
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DISH NETWORK charged me cancelation fee Atlanta Georgia
Dishnetwork told me a week ago they wanted me to pay a service fee to have a tech come out to get our reception back.This is their equiptment.We paid the monthly service in advance also,for no picture.They said it's $15.00 but I am disabled and asked to bill my debit card and they said no way.I said I am not paying for no service here.And they said well,once warranty is expired,I have to cough up $95. every time it goes out.Imagine that one they told me.I called a week later and said cancel.They said oh god not another idiot.And she said I have to pay another $280. to cancel since it's a contract and I had another 18 months to go.I said,mam,I'm broke.I'm disabled.This is why I am canceling,I have no income.I said also I'm not paying for service that isn't working.She said well,too bad,they'll automatically deduct the fee from my debit card plus another $15.00 to come out and pick up the dish outside.I said I don't have it in my account.She said oh well,they'll still deduct the money reguardless.And if I don't mail the box and 2 remotes back within 70 days I will also have to pay for the box and remotes too and that will also be taken out.I am upset,.Both my wife and I are disabled.My wife has a mental disability and I have a heart condition and were both in sec 8 housing under a strict lease.If they deduct my funds,we'll be on the street.I guess I will have to stop my blood thinner meds and high bp meds for my new heart valve.They said so what sir.Have a nice day and slammed the phone on me.I am stressed.My bp is 170/110 now and I cannot relax.My mother in law had me block my debit card and said next,close my bank account.What else can I do??All this because they wouldn't charge my account for $15.00 knowing I have no choice but to pay.They are greedy and selfish.
3 Updates & Rebuttals
stevebudz
ocala,Florida,
United States of America
dishnetwork fraud reponse to stacy
#2Author of original report
Sun, May 23, 2010
Look here Stacy,
I am not on federal housing.No taxpayers are paying my rent.You understand?I am simply in section 8 housing and pay just like the rest of the taxpayers.I pay close to $500. month.Does that sound cheap to you?It doesn't to me when I only make a tad more than that on disability.And another thing.I worked hard all my life.I am not living off tax payers income.You must have me confused for SSI income.Those are for the lazy bums who never earned a cent most of their life.Also,I have to have internet so my insurance can monitor my condition.The signal uses the internet and phone line to get to them in another state.They are monitoring my congestive heart failure to prevent me from being in and out of the hospital much as possible.Otherwise,I continue having these bills.I am paying for this insurance.I pay co payments for the doctors.So don't judge me.
Also,I went for satellite assuming I could save money.They charged $32.93 month for 24 months.The first few months was way cheaper.Try cable if you prefer.They charge ten times that amount.My wife is mentally disabled and needs tv.She even has a doctor's order.This keeps her preoccupied and away from trouble.I still have over $50,000. in medical bills if you want to contribute and get these bill collectors off my back,otherwise zip it.
stevebudz
ocala,Florida,
United States of America
dishnetwork
#3Author of original report
Sun, May 23, 2010
What I am trying to say is.That their signal went out on us.We have no signal,no picture..na-da..Dishnetwork wants us to continue paying for monthly fees knowing they haven't resolved the issue.It's not the weather causing loss of signal.We have neighbors with satellite service next door and they have a signal.This makes me believe they intentionally disconnected our signal from the main office just to pry on the disabled and force them to pay reguardless whether or not they have any reception.It is not our equiptment,we are leasing through a contract.Therefore Dishnetwork should fix it,not force us to pay for a tech to come out to fix it.Also,I am mentally disabled and didn't realize what I signed myself into when I signed the contract.I think it would be highly illegal to try to take money out of my personal bank account using another debit card I now have.I didn't authorize anybody to use my new debit card.That is not the debit card I signed up with in their contract.Plus,I am on total disability for being mentally imcompentant.They should've came out and fixed it.I was even willing to pay the darn $15.00 tech charge this time around,they refused to arrange auto debit to take it from my account on the 3rd when I get my next disability check.Now,Cable company,they laughed at them.They said,sure,we'll reconnect my cable and bill me for the 3rd.No problem.My cable company works it out because they want customer satisfaction and they know they'll be paid.Dish network don't have me signed up for auto debit at all.They tried to before i CANCELED but,I said no.They told me I can save $5.00 a month on auto debit.I said what part don't you understand?I already paid a week ago,$32.93 and still have no tv reception at all.Screw your auto debit.
Stacey
Dallas,Texas,
U.S.A.
HUH?
#4Consumer Comment
Sun, May 23, 2010
Let me get this straight - You have satellite service and internet access but you are disabled and on Public assistance ie: Federal housing
The only person(s) being ripped off here is the TAXPAYERS who pay your rent! Internet and Satellite TV are luxuries not necessities! Lose the internet and Satellite and live without!!! I have ONE box and have the bare channels on that due to my budget
I am sorry that you may think you need to do without your meds but once again Internet and Satelitte TV are not items you need to survive in life
