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  • Report:  #735639

Complaint Review: Dish Network - Engelwood Colorado

Reported By:
Rene - kennett, Missouri, U.S.A.
Submitted:
Updated:

Dish Network
P.O.Box6631 Engelwood, 80155 Colorado, United States of America
Phone:
Web:
www.dishnetwork.com
Tell us has your experience with this business or person been good? What's this?
Dish Network took an unathorized debit from my account after assuring me they would not. I let my kids use my debit card to get setup because they were told it was the only way to setup service. I was told that after the intial debit my card would not be used again. Well, my kids house burned down and they lost everything including dish's equipment. They were also homeless. But dish network didn't care and the company took from my account $192.50 for their equipment. I'm furious! A big company like Dish has insurance for these types of things and I can't believe my children were the 1st people to have a tragedy like this. There must be something people can do to stop dish network!


2 Updates & Rebuttals

mr rik

miami,
Florida,
USA
Hey Dan's back!

#2Consumer Comment

Fri, June 03, 2011

Glad you made it back-  Hope you got some much needed rest!

I think the new hires were gettin ready to throw in the towel!


DanB@Dish Network

Englewood,
Colorado,
USA
equipment charge

#3UPDATE Employee

Thu, June 02, 2011

 We apologize for any misinformation on our part the debit or credit card used to qualify the account is held for any non returned or damaged equipment. I would be happy to look into this issue
please E-mail me at: [email protected]

Daniel Busa
DISH Network
Customer Service

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