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  • Report:  #569643

Complaint Review: DISH NETWORK - Internet

Reported By:
screwed by dish - , Utah, United States of America
Submitted:
Updated:

DISH NETWORK
Internet, United States of America
Phone:
Web:
dishnetwork.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Up until last week I was a customer for 8 years.  Feb 1 they changed my plan without telling me and nearly doubling my cost.  After being transferred 3 times and put on hold for almost 25 minutes in total,  a "supervisor" only wanted me to commit to a 2 year plan.  Also they said I was responsible for equipment maintenance even though I am leasing the equipment.  I have been on the same plan for 8 years without any changes.  Now I am being charged $30 to send back the leased equipment even though my plan says they will pay the return cost.  The "supervisor" just repeats like a parrot that my "new" plan requires I pay return cost even though I never changed my plan.  What a bunch of crooks.  Stay away from dish.


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