- Report: #894892
Complaint Review: DISH NETWORK - Internet Internet
Reported By:
truthranger -
FLORA, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
DISH NETWORK
DEPT 0063 PALATINE, ILLINOIS 60055-0063 Internet, Internet, United States of America
Phone:
800-333-3474
Web:
mydish.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DISH NETWORK sold me wildblue satellite service without informing me of service bandwidth limitations. I signed no contract informing me of limitations. Then Dish Network wanted $600. to cancel service. Satellite Internet, Internet
Dish network sold me Wildblue satellite internet, replacing frontier broadband. The service worked sporadically or not at all when cloudy or raining.
When I called to complain about service I was informed that I had limited service. I was informed that I had limited internet usage and bandwidth.
When I told Dish Network that I had not been informed of any service limitations, I was told that they would charge me $600. to cancel my service.
Had I been informed when sold the service that I had limited internet usage, I would not have purchased. Frontier broadband operated faster, and better, with no usage limitations. I was also promised that Dish Network internet would be faster than Frontier, but this was not true.
I was sold a deficient service, and was deceived about service limitations. Don't buy ANY service from Dish Network unless you want to be ripped off.
When I called to complain about service I was informed that I had limited service. I was informed that I had limited internet usage and bandwidth.
When I told Dish Network that I had not been informed of any service limitations, I was told that they would charge me $600. to cancel my service.
Had I been informed when sold the service that I had limited internet usage, I would not have purchased. Frontier broadband operated faster, and better, with no usage limitations. I was also promised that Dish Network internet would be faster than Frontier, but this was not true.
I was sold a deficient service, and was deceived about service limitations. Don't buy ANY service from Dish Network unless you want to be ripped off.
1 Updates & Rebuttals
MikeL DISH
USAI'd like to help
#2UPDATE Employee
Thu, November 08, 2012
truthranger,
I've reviewed your post and wanted to help! I understand you've had a rather poor experience with the internet which I'd like to get resolved for you. Have you been able to speak to a representative about this yet? If not, I encourage to let me know and to email me your account number so I can see what I can do. My email address is [email protected] and I appreciate your efforts!
