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  • Report:  #1374932

Complaint Review: Dish Network - Nationwide

Reported By:
maria - macungie, Pennsylvania, USA
Submitted:
Updated:

Dish Network
Nationwide, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Many issues occured with service, not leaving me with a happy service....

1st ,Dish network did not tell me that certain channels I signed up for could be at jeopardy to have pauses or discontinued during serive.

2nd, Dish did not make me aware that I would not be able to view my MLB league when home games occured, even though I signed up for the sportz package.

3rd, Dish did not tell me I had to share air time with other customers;therefore, slowing down or making my storage space to watch DVR slim to none.  4th, Dish did not tell me my service would be out every time it rained, snowed or a chance of wind. 

The final straw was when I wanted to cancel my service due to a move and unhappiness of one year of service they told me I would have to pay an outstanding  disconnect price (even though I constanly called with service issues).  When my husband asked about the fee, they told him I signed a contract.  I did not sign a contract, so he asked for them to send us a copy.  When they sent it to us, a forged signture, spelled wrong with the wrong initials were everywhere on the contract.

We attempted to resolve with customer service and upper mangement, no success.  I am now seeking further legal resources.  



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