Back on February 6th, 2009 I signed up for a Dish Network promotion "1 Year of Cinemax for a Penny". I was charged a penny that day. On January 24th, 2010 my Cinemax was deleted from my account, and I was charged another penny.
When I called to complain they removed the penny charge from my account, but refused to reinstate the Cinemax, even though I should have had service to February 6th, 2010. They said the Cinemax offer was over. How can it be over? I did not receive a year of it. I asked for other compensation or free programming. They gave me zilch.