- Report: #240492
Complaint Review: Dish Network - Sacrametno California
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Dish Network
www.dishnetwork.com Sacrametno, California, U.S.A.
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Dish Network Contract Fraud Ripoff Bait & Switch Sacramento California
Dish Network is ripping consumers off! I recently tried to sign up for dish network, i had signed up on the internet. I selected an option that listed "no contract" because I was paying a $49.99 installation fee. There was a second option to have that fee waived, but because I did not want a contract, I paid the installation.
The installer came out, installed the entire hookup. The installer tried to get me to sign off on the installation, but I though I should call Dish to confirm my account. They told me since I was a returning customer, I had an 18 month contract. I used to have Dish Network like 6 years ago in a different house in a different state, but since I specifically selected NO CONTRACT in my online application (I have copies printed) I explained to the agent on the phone that the only was I would sign up was if I did not have the contract.
The girl on the phone would not waive the contract, her name was Cambria (operator ID: 9VJ). She insisted that since I was a "returning" customer, I could only have an account with a contract!!! SO, I told the installer to remove all of the equipment from my house. 5 hours after he came to my house, he was gone.
BE SURE YOU CALL AND ASK IF YOU ARE SIGNING A CONTRACT FOR 18 MONTHS WITH DISH NETWORK! It doesn't matter what you selected online, they will lie to you and try to get you to sign a contract without proper discloser. It is a total Bait and Switch operation!
Geoffrey
El Dorado Hills, California
U.S.A.
The installer came out, installed the entire hookup. The installer tried to get me to sign off on the installation, but I though I should call Dish to confirm my account. They told me since I was a returning customer, I had an 18 month contract. I used to have Dish Network like 6 years ago in a different house in a different state, but since I specifically selected NO CONTRACT in my online application (I have copies printed) I explained to the agent on the phone that the only was I would sign up was if I did not have the contract.
The girl on the phone would not waive the contract, her name was Cambria (operator ID: 9VJ). She insisted that since I was a "returning" customer, I could only have an account with a contract!!! SO, I told the installer to remove all of the equipment from my house. 5 hours after he came to my house, he was gone.
BE SURE YOU CALL AND ASK IF YOU ARE SIGNING A CONTRACT FOR 18 MONTHS WITH DISH NETWORK! It doesn't matter what you selected online, they will lie to you and try to get you to sign a contract without proper discloser. It is a total Bait and Switch operation!
Geoffrey
El Dorado Hills, California
U.S.A.
