- Report: #767688
Complaint Review: Divine Design Chair Covers - Chicago Illinois
Reported By:
Mrs Peak -
Manteno, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Divine Design Chair Covers
7515 W Belmont Ave. Chicago, 60634 Illinois, United States of America
Phone:
7734280042
Web:
http://www.divinedesignsandevents.com
Categories:
Business Rating:
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Divine Design Chair Covers Maha Abuagel Breach in Contract for Wedding Services Chicago, Illinois
I met with Maha Abuagel on October 21, 2010 where we discussed, decided, and signed the contract of the items for my May 7, 2011 wedding.
This is a copy of the contract:05/07/2011 CENTER PIECES3 CYLINDER GLASSES WITH CYMBIDIUM 17 18.00
ORCHIDS ARTIFICIAL . L - WITH HOT PINK
THROAT , M- ALL WHITE , S- SAME AS L .
FLOATING CANDLES
05/07/2011 FLOWER BALLS XL RED BALL ON WHITE CANDELABRA WITH 2
IVORY CANDLES
description of what service was received:
The orchids were just orchids from the dollar tree that did not even fit in the vases so they stuck out of them looking like weeds. I was supposed to received glamorous cymbidium orchids instead. The "floating" candles that were to top off the vases were metal tealights that would not even stay lit as they were sinking in the water because they are not meant to be in water, besides them also looking incredibly tacky as metal tealights were never discussed nor shown to us in the display she made both at her store and at the wedding expo we visited. Did not receive the Candelabra's at all. Instead received glass vases that stood on the floor. This was explained to my mother immediately following the wedding that someone from her business had dropped and broke one of the candelabra's. That is unfortunate but it is also unfortunate that we had to rent columns for 40.00 to put the Candleabra's on that we could not use all day because we did not receive the service contracted. In the past I have tried contacting Maha through email 6 times and over the phone 5. One of the those times I spoke with Maha she even stated she would send me a refund of 150.00 (30% refund) of the services. Never received the check, contacted her more because of not receiving the check and she never replied.
This is a copy of the contract:05/07/2011 CENTER PIECES3 CYLINDER GLASSES WITH CYMBIDIUM 17 18.00
ORCHIDS ARTIFICIAL . L - WITH HOT PINK
THROAT , M- ALL WHITE , S- SAME AS L .
FLOATING CANDLES
05/07/2011 FLOWER BALLS XL RED BALL ON WHITE CANDELABRA WITH 2
IVORY CANDLES
description of what service was received:
The orchids were just orchids from the dollar tree that did not even fit in the vases so they stuck out of them looking like weeds. I was supposed to received glamorous cymbidium orchids instead. The "floating" candles that were to top off the vases were metal tealights that would not even stay lit as they were sinking in the water because they are not meant to be in water, besides them also looking incredibly tacky as metal tealights were never discussed nor shown to us in the display she made both at her store and at the wedding expo we visited. Did not receive the Candelabra's at all. Instead received glass vases that stood on the floor. This was explained to my mother immediately following the wedding that someone from her business had dropped and broke one of the candelabra's. That is unfortunate but it is also unfortunate that we had to rent columns for 40.00 to put the Candleabra's on that we could not use all day because we did not receive the service contracted. In the past I have tried contacting Maha through email 6 times and over the phone 5. One of the those times I spoke with Maha she even stated she would send me a refund of 150.00 (30% refund) of the services. Never received the check, contacted her more because of not receiving the check and she never replied.
