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  • Report:  #969801

Complaint Review: DNS Services - Internet Internet

Reported By:
Karen the Rosarian - Broken Arrow, Oklahoma, United States of America
Submitted:
Updated:

DNS Services
4400 NE 77th Ave, Ste. 275 Vancouver, WA 98662-685 Internet, Internet, United States of America
Phone:
360-529-5130
Web:
www.dnssvc.com
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My small business received an invoice for $65.00 from DNS Services after optimizing our website with our domain host. This bill/invoice gives a bunch of cryptic technology terminology in their itemized list of charges; shows my business name with an account number that I understood to be mine within their account; and a $65.00 fee stating that the payment due date is "upon receipt".

Like any other small business owner, I scour our bills and didn't recognize this one, but thought that it could be legit as, like I said, we'd optimized our website. Upon calling their "direct support line" (360-529-5130) I was put on hold after typing in my "account number" for TWENTY MINUTES before looking them up online and finding them on Ripoff Report. Needless to say I was totally pissed about my time being wasted by a fake support line and the potential of giving them one dime of my money.

At the bottom of this bill, another Ripoff Reporter pointed out, there is text stating "This is a solicitation for the order of goods or services, or both, and not a bill, invoice or statement of account due. You are under no obligation to make any payments..." blah blah.

I wish there was more that I could do to shut solicitors like these down.


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