- Report: #791684
Complaint Review: Dollar General Market - Las Vegas Nationwide
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Author Confirmed
Why?
Dollar General Market
5675 S Rainbow Blvd Las Vegas, Nationwide, United States of America
Phone:
8004569446 x5131
Web:
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Dollar General Market Ruined My Clothing, Refused Full Reimbursement Las Vegas, Nationwide
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I picked up a container of bleach at Dollar General Market. This container had a small cut in it, probably from careless use of a box knife when opening the box. The hole was very small, and not noticeable. It was, however, large enough for bleach to come out.
The bleach leaked onto my slacks, ruining them. It cost me $70 to replace them.
I contacted Dollar General Market, and they referred me to their corporate number. I called the number, and was greeted by a numbskull from halfway around the world, who could not understand what I was telling her. She repeatedly said that she would file a report with the manufacturer, though I told her that this was the wrong course of action.
I called the store back, and they filed a report. It then took 8 days for the corporate office to call me. Meanwhile, I had to take $70 out of my families food budget so that I would have the slacks to wear to work.
When the company finally called me back, they offered to pay me $40 for my slacks. They based this on depreciation...of slacks...they wanted to depreciate my slacks as if I could go purchase a used pair to replace them. The person on the phone insisted that they could only pay $40, though somehow managed to offer me $50. So I'm out $20, who knows when they'll send the $50 they promised, and I'm going hungry. Thanks a lot Dollar General.
The bleach leaked onto my slacks, ruining them. It cost me $70 to replace them.
I contacted Dollar General Market, and they referred me to their corporate number. I called the number, and was greeted by a numbskull from halfway around the world, who could not understand what I was telling her. She repeatedly said that she would file a report with the manufacturer, though I told her that this was the wrong course of action.
I called the store back, and they filed a report. It then took 8 days for the corporate office to call me. Meanwhile, I had to take $70 out of my families food budget so that I would have the slacks to wear to work.
When the company finally called me back, they offered to pay me $40 for my slacks. They based this on depreciation...of slacks...they wanted to depreciate my slacks as if I could go purchase a used pair to replace them. The person on the phone insisted that they could only pay $40, though somehow managed to offer me $50. So I'm out $20, who knows when they'll send the $50 they promised, and I'm going hungry. Thanks a lot Dollar General.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Really?
#2Consumer Comment
Mon, October 24, 2011
So you are shopping in a Dollar General Store, yet you have to take money out of your families food budget to buy a $70 pair of slacks?
But not only did you have to buy $70 slacks, you had to buy them immediately? I guess those were the only slacks you owned right?
Why does it seem like there might be just a little embellishment to this story.
