- Report: #110210
Complaint Review: Dominion Financial - Champlain New York
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Author Not Confirmed
Why?
Dominion Financial
Champlain, 12919 New York, U.S.A.
Phone:
866-785-1789
Web:
N/A
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Business Rating:
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Dominion Financial refuses to give refund Champlain New York
I recieved my package in the mail, and was expecting it to be a secured credit card, because the sales lady told me that it would be prepaid for the first 6 months, after that it would not (I assumed it would be like a regular credit card after that). After looking over the materials sent to me, I decided that I changed my mind and did not want the card. I called the company on Friday, 9/24/04, and was put on hold for a long time. When I eventually spoke to somebody, they told me that the fee was non-refundable (something they did not tell me whenever I agreed to the card), and that there was nothing I could do about it.
So, today I began researching the company and found numerous complaints just like mine... and worse! After reading about all those people who never got anywhere dealing with the company directly, I decided not to waste my time, and go directly to higher authorities. I have filed a complaint with the New York Better Business Bureau, and I will be contacting my bank on Monday. All I would like is my $279 back, and if they were a legitimate company committed to customer satisfaction, they should be happy to issue a refund.
Lynn
mineral wells, Texas
U.S.A.
So, today I began researching the company and found numerous complaints just like mine... and worse! After reading about all those people who never got anywhere dealing with the company directly, I decided not to waste my time, and go directly to higher authorities. I have filed a complaint with the New York Better Business Bureau, and I will be contacting my bank on Monday. All I would like is my $279 back, and if they were a legitimate company committed to customer satisfaction, they should be happy to issue a refund.
Lynn
mineral wells, Texas
U.S.A.
