- Report: #518739
Complaint Review: Don Wood Polaris - Athens Ohio
-
Author Not Confirmed
Why?
Don Wood Polaris
1 Townsend Place Athens, 45701 Ohio, United States of America
Phone:
7405936641
Web:
www.donwoodpolaris.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Don Wood Polaris Don Wood Automotive ATV WITH BAD CAMSAFT,CARBUATOR NEEDED REBUILT AND BLOWN HEADLIGHTS SOLD atv on Ebay said it was " machcanilly sound Athens, Ohio
Report Attachments
ATV WAS DIAGNOSED AT TWO REPAIR SHOP AND BOTH DETERMINED IT WAS THEY CAMSHAFT THAT NEEDED REPLACING AND THE CARBURATOR NEEDED REBUILT.
They tried to make every excuse and they wont come good for it . Just watch the excuse they use now.
Ebay Item number: 200390388700 but it came with a worn out camshaft bad carbuator and burnt out headlights. ( $1183in damage )
On the Ebay ad it said " Mechanically sound " I also asked Scott the service manages and Allen the sale person before I purchased it is the machine has any problems. They both said " no it runs fine and out shop checks everything out before they sell atvs "
I received atv and it did not work from the minute I received it off the shipping pallet. There is not 1 mile more on the odometer than as shown on the ebay listing from seller Don Wood becuase I could not use it.
There was 3 problems one it would not idell and would stall and two it had no speed over 18mph and no take off power ( would not spin the tires on gravel even ) I contacted seller and he said take it to a shop. The shop fix problem one and it was the carburator.The last is burnt out headlights
The second problem ( undetermined yet ) the seller said " You bought as is but we can give you a extra $100 dollars to end this" . I said no as I do not know if it will cost more than $100 to fix. He stated "thats all we are going to pay and thats it."
My local repair shop here then traced the second problem . It was a camshaft that was very badly worn out . My local repair shop said " there was extensive long term wear on the camshaft and that there was now way any dealer would not have known it had problems as it was backfiring thought the carburator and the the lifters were making a bad engine sound because the camshaft was worn out" . My repair center said it is obvious they new it was a bad atv and just unloaded it on you.
I told Don Wood I do not expect a 6 month warranty but do expect it to run fine as he stated on the ebay listing and his word.
When I first bought the atv I paid by Visa and sent them my ID ( drivers liecces and social insurance number ) and they registered it in my name. Then Don Wood phoned and said " we can not ship it to you being paid by Visa we have to have a certified check so you can not dispute the Visa charge because then they would be out the money " I thought this was odd but I just agreed and then I got them to let me pay by paypal and they credited my visa back and I paid by paypal .
Now I know why they did not want to let me pay by Visa because it would have been easy for me to dispute the charge and Don Wood knew the atv was damage so they wanted to make sure I could not go back on them.
I think its a shame a Dealer would scam people like this because they have a repair shop with train mechanics they obviously knew there was something wrong with this atv. I talked to another person who bought a atv from them on ebay and he caught them in a lie by checking his atv warenty repair history and Don Wood put some parts on it trying to fix the problem they sold it broke to another ebay buyer.
I have all emails as most of the conversation was through email. What I am claiming is for is the amount it will cost so the atv will run $1183
2 Updates & Rebuttals
Michael
Kingston,Ontario,
Canada
Don Wood Polaris had to know atv was bad
#2Author of original report
Thu, November 05, 2009
The repair shop here said the exaust lobe on the camshaft is VERY BADLY WORN and the ATV has been running like this for some time to get that much wear.
YUP , and Don Wood Polaris said " Well it worked fine when they checked it out " and " we did not take the engine apart to inspect it " That was one of many lame excuses they gave. As if you could not know their was something wrong the atv ran like a P.O.S. the moment I got it off the shipping pallet.It would stall and quit . That ways why it needed the caruretor rebuild and then it had NO power all all you could not even spin the tires on lose gravel and it took a full soccer field to get to its TOP SPEED of 18mph and thats all it would do . You do not have to know a thing about atvs to realise there was sometihing wrong with this atv
Don Wood Polairs is a authorized repair shop and they said " We check all atv out before we sell them at our shop and it runs Fine and no problems " That is what they told me on they phine when I called about it before I bid on it on ebay .
VEY DISHONEST PEOPLE DON WOOD POLARIS ARE !
Ramjet
Somewhere,Michigan,
U.S.A.
A lesson for others
#3Consumer Suggestion
Tue, November 03, 2009
Don't misunderstand me, I am not in any way defending the dealer. If it happened the way you say it did, and I assume it did, they were negligent.
I will just say that this is a perfect example of why purchasing something like this - sight unseen - on the Internet is a bad idea.
Even if both parties are being sincere, there is the posswibility of a different concept of what 'mechanically sound' means. Not saying that happened here but it's always a possibility in the best of circumstances.
But to buy something 'as is' that you have never seen is a recipe for disaster.
Good luck to you, if it's running now, enjoy it and good luck. I wish you well.
