Rick
Belleville,#2General Comment
Tue, November 27, 2012
I have been a client for over 12 years at Doncosa images and only have good and positive things to say about them. Everyone there is so nice so kind and they care for me and the way I look and feel.
The hair I have is just what I want,just the way I like it,they give each of us what we like. I love the hair so much the look and feel and it's not overly expensive. I get many compliments on my hair it's become my best feature now.
The service is top notch from James and Stacy to all the staff the technicians and receptionists,it's always a fabulous great experience whenever I go there. Thanks Doncosa for making me feel better about myself. :)
November 27,2012 Rick
DonCosa Images
United States of America#3UPDATE Employee
Thu, April 21, 2011
We are so sorry that you are not satisfied with your experience. We stand by our brand and our process, so we want to make sure our clients know that we are happy to work with them to achieve the right look.
All of our clients are invited to enjoy their new look for two weeks. If they are not satisfied with their new look we will happily remake, redesign or rework their hair for no additional charge. For this reason, we recommend a free follow-up appointment after their first session with us to confirm they are enjoying their new hair. We encourage our clients to let us know if they would like to request a different technician for any reason; any one of our staff would be happy to work with them.
We have many different price points, and customize our agreements with our clients to suit their individual needs. Our clients also have a three-day grace period in which they can cancel an agreement with us and be refunded.
Our process is artistic, and something we take very seriously, but as with all masterpieces, it can take time to achieve perfection. We promise to be there with our clients every step of the way to ensure their total satisfaction.
As it says on this sites homepage, not everything published on the Internet, in newspapers, or TV news is always true. If you have any questions about our services, our technicians or our customer service please feel free to call or visit our website.