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  • Report:  #1225973

Complaint Review: Dontleaseyourmodem.com - Internet

Reported By:
Tom - Boca Raton, Florida, USA
Submitted:
Updated:

Dontleaseyourmodem.com
Internet, USA
Web:
http://stores.dontleaseyourmodem.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased an Xfinity Gateway Modem 9/1/14 and it arrived in what appeared to be new packaging with instructions.  Got it up and running fine.

In March 2015, Comcast started billing for a rented gateway modem.  After speaking to Comcast, they advised they do not sell their modem and only lease it.  They advised that the modem I purchased was stolen and that I should return it to Dontleaseyourmodem.com.  I don't know if this is true or not, but Comcast is going to continue charging for the rental, unless I purchase another compatible modem to use.



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