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  • Report:  #166847

Complaint Review: dropshipdesign.com - Mill Creek Washington

Reported By:
- houston, Texas,
Submitted:
Updated:

dropshipdesign.com
161212 Bothell Everett Highway Mill Creek, 98012 Washington, U.S.A.
Phone:
800-9210316
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
i bought this website from dropshipdesign.com. i can never get in contact with nobody and they never return your emails. i have listed items on ebay, the customer pays for it, then i order with my money, only to find that they say my order is too, they can verfy my infomation, or you talk to somebody name peter who is with his family. i have lost alot of customers i found on ebay because i couldnt sent them these items and currently my email ebay is suspended because of this.

i have spend over $12,000 for products they say they have at wholesale and i have only receive like $500 worth which took forever to get to me. when it finally arrive it was the wrong item, not what i have ordered and nobody to talk you. the worst thing about this is that i have been putting alot of energy, time and money into my website and im very pissed off that i have to go thur this.

they also have another website call wholesalecentralusa.com. i talk to the person of that webite and he told me to contact dropshipdesign because he was doning the same thing as me and his orders has being shipped on time and it was just a few mishaps every now and again. here is the intersting part, i contacted dropshipdesign at another number i found on better business bureau.com, called it and the same person anwer the phone and told me he was the same person i talk to earlier that day and i need to contact dropship, but i never let him know that it was dropshipdesign.com that i found on bbb.org that i search for the company(dropshipdesign.com) which came up with the number. i also realize that they have several companies online that they r using to get scam. the only thing i need back is the money i spend that i never got back from there company.

Terence

houston, Texas
U.S.A.


3 Updates & Rebuttals

Denny

Honolulu,
Hawaii,
U.S.A.
Dropshipping is a scam

#2Consumer Comment

Fri, December 16, 2005

Anytime anyone tries to say "use a dropshipper!" to do a home based buisness, or what is now popular, for eBay, you are walking into a scam. To sum it up: Drop Shipping Fantasies Drop shipping is the art of taking an otherwise unsellable $79.95 retail item of zero demand and then selling it to you for $39.95 so you can resell it in eBay for $19.50. For a mythical benefit of avoiding inventory costs. There are several obvious problems here. First, there are way too many fingers in the pie. Second, there is no way to meet the minimum 30:1 buy/ sell ratio that is demanded for any eBay success. Third, there's no obvious way you can add personal value over your many competitors. Fourth, if the stuff was any good, they wouldn't need your help flushing it. And fifth and finally, when the items are undelivered or slow delivered, or inadequate, it will be you who will get hung out to dry. Summing it all up Do not try to sell what is not yours. These "dropshippers" WANT YOU to be responsible for the complaints, and REFUNDS when the items are not delivered. That way THEY dont sully their reputations with the complaints. You lose twice. Bad rep and of course angry customers.


Chris

Grand Junction,
Colorado,
U.S.A.
Amazing that they respopnd to a posting here but not their customers!

#3Consumer Suggestion

Fri, December 16, 2005

Look at all of the complaints against this company and they have the nerve to post a follow-up blaming their customer. If you were at all concerned with ANY of your customers you would respond to their email, or better yet answer your phone. The people who come to this sight have seen companies like yours before and know how to read your lies!


Sales

Mill Creek,
Washington,
U.S.A.
Misleading information from unsatisfied consumer

#4UPDATE Employee

Wed, December 14, 2005

This rebuttal is in response to Terence Peters from Texas. As an online merchant, we have strict policies in place to protect both our members and ourselves against frauds and non legitimate orders. One of which is to verify our member's account once via a simple fax required to confirm the billing address. Nowadays internet frauds are costing companies thousands of dollars and it is more common than we think! Most of our members appreciate and feel comforted when we contact them to confirm their billing address as this process is indeed a proof that we take our business very seriously. In this particular case, Mr. Terence Peters was contacted to confirm his billing address but failed to provide any sort of documentation such as a copy of his driver's license and/or any type of utility bill that could confirm his address. Also, we found out that this person's billing address was actually a PO BOX which we do not support since most carriers will not provide us with any tracking information for such addresses. As a result, we can only assume that this person got angry with our company policies and placed a negative comment on this website to simply hurt an honest and hard working company. Our policies are in place to allow us to protect and better serve our members. As far as not beeing able to contact anyone, I personally took the time to call Mr. Peters myself in an attempt to collect the proper information to confirm his account. We also send Mr. Peters several emails and answered each questions within 48 hours. I truely fail to see how this can constitute a lack of communcation! Regarding the use of multiple companies to run a scam, we only have 1 company website and it is called www.dropshipdesign.com. We also have a member's website for people that are interested in selling on online auctions only, which is called www.dropshiponauction.com. Other websites might be confused as ours since we have several resellers that help us sell our dropship packages through our 2 tier affiliate program. Please disregard the complaint filed by this person.

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