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  • Report:  #326627

Complaint Review: Easyweightlosstea.com - Wu Yi Tea - Ontario California

Reported By:
- Aloha, Oregon,
Submitted:
Updated:

Easyweightlosstea.com - Wu Yi Tea
5300 Ontario Mills Parkway Ontario, 97164 California, U.S.A.
Phone:
866-449-5567
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I too thought this was a great way to lose weight after fighting to lose weight for so long. I asked for a simple refund as I have high blood pressure and my doctor advised me to stop drinking this tea as this tea has caffine...so I contacted the unsubscribe and this is what I sent and what was responded to me.....

I requested a trail of this weight loss tea and my doctor advised me to no longer drink this tea due to the caffine and me being on Blood pressure pills. So I would like to cancel my subscription please.Thanks for your time.

Have a great day!

Teresa

This was the response from my email...

Hello,

>

> You have already been removed from the autoship program and you

> will not be receiving any further shipments.

>

> As per the Terms and Conditions which you indicated that you had

> read and agreed to before placing your initial order, you have

> been charged the first of three discounted monthly installments

> of $29.95 + a one-time shipping fee of $4.95 (totalling $34.90)

> for the three month supply of premium slimming tea which has

> been sent to you. You will be charged the final two

> installments, once each month, which you will see on your next

> two monthly statements as just $29.95, and then nothing after

> that. Again, I have successfully cancelled all future shipments

> on your account.

>

> And, if you would also like to cancel your exclusive LivingLean

> motivational coaching membership for only $19.95 per month,

> their number is 1-866-396-5711.

>

> If you have any further questions or concerns, please do not

> hesitate to contact me back.

>

> Respectfully,

> Victor

> Wu-Yi Source Support Team

>

> P.S. I'll be your Wu-Yi Source personal contact, so feel free

> to email me with any future inquiries you may have and I will be

> happy to assist you.

I never signed up for the LivingLean motivational coaching membership for only $19.95 per month and now need to contact them out of inconvinece to cancel the so called memebership.

I also called there contact # of 1-866-449-5567 and was told that there was another shipment of tea on the way and I could return it for s refund and that I would no longer be charged the 29.95, howeve the above email I receive states otherwise. This is where I was told to send the tea back to as well as another tes subscriber.

Wu-Yi Source

5300 Ontario Mills Pkwy

unit 400

Ontario, CA

91764

Please send package back either UPS, FedEX or if you prefer to ship via USPS, please ask for Delivery Confirmation. You will be provided with a tracking code - it is very important to PLEASE KEEP THIS TRACKING CODE.

Refunds are processed every two weeks; you will receive an email from us immediately after we have refunded you. Please include correspondence in the package with your RMA, which is ______ and reason for return.

Shipping charges are not refunded. Your order must be marked with the order date to clarify that your order is still within the 60 day refund period.

All I want is my money back and no future charges. I hope that people can lear from my mistake and also to not let people/companies take advantage of them. I want to Thank Donna in Owings Mills, Maryland for writing her difficult experience as well so that we all can keep the people informed.

Thanks and Good luck on getting your funds back!!!!

Teresa

Aloha, Oregon

U.S.A.


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