- Report: #1484366
Complaint Review: eBay -
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eBay
United States
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eBay.com
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eBay Glitches Caused An "Unpaid Item Case"
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I made an offer on an item. The seller made a counter offer the next day. About the day after that, I paid. Apparently eBay or PayPal glitches caused a problem and the transaction didn't register, but I didn't know it. eBay sign in and transaction glitches are uniquely hurtful to an online marketplace.
Cui bono?
About a day later apparently the seller? who is unusual, started an "unpaid item" case against me, a first in over 20 years. I replied to the email but did not notice it that it wasn't monitored. Due to a possible glitch I could not send a message on the site. Somehow, it asked me to re-sign in to send a message but wouldn't accept the sign in. Hmmm.
They put an unpaid item report on me. Luckily, it wasn't that hard to find the appeals process. I appealed and they removed it the next day. That part was good. I wish I could check that it is really gone, cause.
As a buyer, eBay has it's good points but there are too many (self-inflicted?) glitches and other issues. Too bad. Although the problems change over time, they have been going on for decades. We deserve better.
