- Report: #843958
Complaint Review: eglobalwireless - coconut creek Florida
Reported By:
rich -
lake in the hills, Illinois, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
eglobalwireless
4811 lyons technology parkway, suite 2, coconut creek, 33073 Florida, United States of America
Phone:
1-877-345-6225
Web:
www.eglobalwireless.com
Categories:
Business Rating:
(0)
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eglobalwireless They provided cheap china made defective products and refuse to issue refunds. coconut creek , Florida
This company was found on the internet by my 12year old son who wanted to purchase a tablet with the money he had saved up from chores and Christmas gift cards. I had read the reviews and not knowing that these reviews are not written by the company consumers but the company themselves went and purchased the tablet for my son. We waited for the tablet to be shipped but, it was not sent to us for a few days after ordering it. I then received a phone call from Tony who said he worked for E Global Wireless and wanted to know if we wanted to upgrade this product.
Tony explained he would upgrade the battery and memory, plus throw in a rapid charger and car adapter normally costing $88.00 for just $43.00. After listening to his offer I accepted this offer. After he charged me he made a mistake he said and charged me $42.00. Finally after a couple of days we received this product in the mail. The first thing I realised it read made in Shenzhen, China and I work for an airline and realise many things comeing for this part of the world is either poorly made with cheap labor or counterfit. My son opened the box and the first thing I noticed was I couldn't see the upgrade promised by Tony, all I saw was a car charger. My son started to download games from the web which the unit did, very slowly. He went to play a game but no sound came out. I contacted eglobalwireless customer service who issued a refund slip to send the unit back.
I sent it back to them expecting a refund after sending it back at my charge. My son had paid $156.00 of his hard earned money and after crying after the tablet did not work, finally received a refund of $70.00(total). They refuse to send a full refund for defective product.
Tony explained he would upgrade the battery and memory, plus throw in a rapid charger and car adapter normally costing $88.00 for just $43.00. After listening to his offer I accepted this offer. After he charged me he made a mistake he said and charged me $42.00. Finally after a couple of days we received this product in the mail. The first thing I realised it read made in Shenzhen, China and I work for an airline and realise many things comeing for this part of the world is either poorly made with cheap labor or counterfit. My son opened the box and the first thing I noticed was I couldn't see the upgrade promised by Tony, all I saw was a car charger. My son started to download games from the web which the unit did, very slowly. He went to play a game but no sound came out. I contacted eglobalwireless customer service who issued a refund slip to send the unit back.
I sent it back to them expecting a refund after sending it back at my charge. My son had paid $156.00 of his hard earned money and after crying after the tablet did not work, finally received a refund of $70.00(total). They refuse to send a full refund for defective product.
