I called Elite IT to work on my computer because it was being slow and my email was hacked. They did a free scan to tell me what the problem was and sold me a computer support fix. I paid less than what the local shop charges and I got my computer fixed without having to leave my home. Overall not a bad experience. I was scammed by geek squad before and was nervous. Luckily nothing like that happened here. Their customer service team has been great to help with any other problems that I have. I am not very tech savvy but I appreciate the help.