- Report: #1439644
Complaint Review: Empire today carpet - Ct.
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Empire today carpet
Ct., United States
Web:
Empire today.com
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Empire today carpet Wont honor there warranty Ct. Connecticut
Had carpet installed by Empire about 3 years ago not even a year later all the fibers started to come out so had someone come and they claimed that it was a manufactures disfuntion. now it's doing it again. once again they came and this time they came up with a new story claiming that water is causing it refusing to repair even though I have a 20 year warranty. they are the worst company ever they even had the nerve to offer me a discount on having the carpet replaced stay away from them they are horrible
1 Updates & Rebuttals
CustomerSupport
Northlake,Illinois,
United States
Note from Empire Today
#2UPDATE Employee
Mon, April 23, 2018
Dear Sharon,
We're sorry to hear that you feel this way, and we'd like to answer any concerns you may have. Please email your concerns and account information to [email protected], and mention Rip-Off Report in the subject line for further assistance.
Thank you.
