- Report: #844988
Complaint Review: ENTERPRISE RENTAL - KENOSHA Wisconsin
Reported By:
dallcow -
starkville, Mississippi, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
ENTERPRISE RENTAL
7600 75TH ST.,STE. 104 KENOSHA, 53142 Wisconsin, United States of America
Phone:
262-948-1191
Web:
Categories:
Business Rating:
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ENTERPRISE RENTAL NO CAR AVAILABLE KENOSHA, Wisconsin
on feb 21, 2012 i arrived in kenosha wis. at 3:30 p.m. to pick up a rental car that i had reserved the week before. the attendant had called me earlier while enroute to kenosha to see if i still needed the car and i told him yes. after arriving at my hotel he called me again and told me that they didn;t have a car yet but one would probably be in later. after waiting i went to the store location figuring that if a car was not there that i would wait for one to come in.
after arriving at the store the attendant advised me that they did not have a car and did not know when one would come in. he advised that one might be in this evening or in the morning. i had a funeral to go to in the morning at 10 a.m. and couldn;t wait and not have a car at all. they over booked and should have called to let me know also i was already charged for the insurance and did not even get a car. do not rent from them ever!!!!!
after arriving at the store the attendant advised me that they did not have a car and did not know when one would come in. he advised that one might be in this evening or in the morning. i had a funeral to go to in the morning at 10 a.m. and couldn;t wait and not have a car at all. they over booked and should have called to let me know also i was already charged for the insurance and did not even get a car. do not rent from them ever!!!!!
3 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
We Are Listening
#2UPDATE Employee
Mon, February 27, 2012
Hello,
I would like to discuss this further. Please email me at care[at]enterprise.com with complete details, exact renting location, and confirmation number. Please use reference # 120227-000299 in the subject line of the email. I look forward to hearing from you soon, thank you.
-Kyle
Enterprise Rent a Car
Ronny g
North hollywood,California,
USA
Sorry, I can not resist...
#3Consumer Comment
Mon, February 27, 2012
I agree 100% that this post is a legit complaint, but not much can be done about it other then to post here and expose it. The post reminded me of this (copy and paste into your browser and enjoy)...heck if we can't laugh about life's little mishaps once in a while, well I feel even more sorry for us all...
http://www.youtube.com/watch?v=dSZYsyrP3Co
Golfer
United States of AmericaBarney Fife
#4Consumer Comment
Mon, February 27, 2012
Sounds like they only have one car in Kenosha, just as Barney only had one bullet for his gun.
