- Report: #226246
Complaint Review: Ergo Pedic Sleep Systems - IRVINE California
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Ergo Pedic Sleep Systems
17912 Cowan IRVINE, 92614 California, U.S.A.
Phone:
949-955-3880
Web:
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Ergo Pedic Sleep Systems EBAY SELLER SELLING COUNTERFEIT MATTRESS ON EBAY,WITH MATTRESS TAGS TORN OFF !!! IRVINE California
GEORGE KLAUSE WHO WORKS FOR ERGO PEDIC,AND ALSO SELLS SUPPOSED ERGO PEDIC MATTRESS,Pillows. I have already reported him to Ebay,and have a dispute with Paypal,and have filed a complaint with the Better business bureau. I found out that this company has 22 complaints of which 10 are left un answered. I have also filed a complaint against this company with the Internet Crime Complaint Center. complaint.ic3.gov .
This seller of Ergo Pedic sleep systems I bought an Ergo Pedic #4000 king from. On ebay he claimed it was as good as an Thermpedic mattress,which it is not by a long shot. I also bought two Ergo Pedic pillows,and a Ergo Pedic Mattress topper,and an extra Ergo Pedic Mattress cover. First he sends us from the Ergo Pedic Company, Micro Memory Foam pillows, not the Ergo Pedic ones.
Then he sends us a foam mattress which is labled on the outside coming from CHINA, no mention of Ergo Pedic. The covers were shipped seperately. Then these items are supposed to be new,and just housed in the warehouse,but they were old,and discolored the foam,and I found a 12 inch black hair,and we are all blonde here,and no long hair.
We had contacted him regarding all this, then he finally sent what we thought was an ergo pedic,but the tags had been removed,and not by us. We have photo's and video, of this whole ordeal. We are $929.00 in the hole,and I don't want a replacement,for I don't trust this company and the mattress sags on the left side. Plus, I don't believe we got a real Ergo Pedic.
Then their warranty is that we have to pay an additional 50% for a replacement. I don't think so. All we want from this company and George Klause the seller on ebay is a full refund,and he can have a transport company pick up this junk,at their costs. SO BUYERS BE AWARE OF ERGO PEDIC !!
Alissa
OJO CALIENTE, New Mexico
U.S.A.
This seller of Ergo Pedic sleep systems I bought an Ergo Pedic #4000 king from. On ebay he claimed it was as good as an Thermpedic mattress,which it is not by a long shot. I also bought two Ergo Pedic pillows,and a Ergo Pedic Mattress topper,and an extra Ergo Pedic Mattress cover. First he sends us from the Ergo Pedic Company, Micro Memory Foam pillows, not the Ergo Pedic ones.
Then he sends us a foam mattress which is labled on the outside coming from CHINA, no mention of Ergo Pedic. The covers were shipped seperately. Then these items are supposed to be new,and just housed in the warehouse,but they were old,and discolored the foam,and I found a 12 inch black hair,and we are all blonde here,and no long hair.
We had contacted him regarding all this, then he finally sent what we thought was an ergo pedic,but the tags had been removed,and not by us. We have photo's and video, of this whole ordeal. We are $929.00 in the hole,and I don't want a replacement,for I don't trust this company and the mattress sags on the left side. Plus, I don't believe we got a real Ergo Pedic.
Then their warranty is that we have to pay an additional 50% for a replacement. I don't think so. All we want from this company and George Klause the seller on ebay is a full refund,and he can have a transport company pick up this junk,at their costs. SO BUYERS BE AWARE OF ERGO PEDIC !!
Alissa
OJO CALIENTE, New Mexico
U.S.A.
1 Updates & Rebuttals
Alissa
OJO CALIENTE,New Mexico,
U.S.A.
ERGO PEDIC DID NOTHING NO REFUND NO MONEY BACK !!
#2Author of original report
Tue, May 08, 2007
HI THERE,AN UNDATE. NOTHING NOTHING AND MORE NOTHING. NO REFUND,NO MONEY BACK. HE DOES NOT CARE. HAVE HIS EMAILS TO PROOF IT. IN FACT HE FEELS LIKE THE VICTIM! YES REALLY. I AM THE ONE WITH CANCER, AND HAD AN OPERATION WITH ALL KINDS OF CRIPPLING DISABLITIES AND ON SOCIAL SECURITY. IT WAS SHOVE THE BUCK ALL THE WAY. HE GOT THE MONEY, AND WE HAVE PLENTY OF PHOTO"S WE SENT HIM. TONS OF PROOF. DID IT GET US ANYWHERE. HAS MY MATTRESS IMPROVED MY SLEEP? NO WITH A SAGGING, NOT AT ALL LIKE THE TEMPERPEDIC MATTRESS HE SAID ON HIS EBAY,AND WENT TO EBAY IT SELF TOO. THEY TOO SHOVED THE BUCK. THEY BETTER RULE OVER THEIR SELLERS BETTER. I FEEL LIKE I HAVE BEEN RAPED. IT SLEEPS WORSE THEN EVER, AND IT HASN'T EVEN BEEN A YEAR YET. CUT THROATS ON EBAY TOO.WITH EBAY LETTING THEM,AND SHOVING THE BUCK TO THE POOR VICTIMS. EBAY USED TO BE GREAT, BUT NOW IT IS SELLING SOMETHING FOR 99 CENTS, AND LETTING THE SELLERS CHARGE 20.95 FOR SHIPPING AND SUPPOSED HANDELING. I HAVE CHECKED ON EBAY IN MANY OF THEIR FIELDS, AND IT HAS GONE TO THE DOGS! I AM STUCK WITH A BED, THAT IS HARDER THAN ROCKS, AND IS SAGGING. IT REALLY BRINGS ME TO TEARS. YOU CAN NOT TRUST ANYONE ANYMORE. IS THAT WHAT THE WORLD HAS COME TOO? ALISSA MEAD
