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  • Report:  #796451

Complaint Review: esiso.com - San Dimas California

Reported By:
Ron S. - long beach, California, United States of America
Submitted:
Updated:

esiso.com
San Dimas, 91773 California, United States of America
Phone:
909-394 3055
Web:
www.esiso.com
Tell us has your experience with this business or person been good? What's this?
Facts:
I had a server card (one) listed on eBay, and was contacted by esiso.com to buy this card for $400.

I responded to them by saying that if they paid the $400 via PayPal, i would take the eBay listing down and send them the card.  An invoice was sent via PayPal, invoice was paid, server card was sent, and received.

3 days later, I received an email saying that only one server card was sent, and they wanted a refund of $200 dollars.  I sent an email back explaining that there was only one server card listed on eBay that that they needed to check the listing.

I was sent another email saying that they only received one card and that 'THEY' only pay $200 for this type of server card.  I replied saying that they contacted me, said they would pay $400 dollars.  I ended the eBay listing, and sent them the card.

They sent another email stating that the 'Buy It Now' price was $305, and that 'they' only offer $200.

and I replied:

There was only one card.  The listing does not state anywhere that there were two cards available.   Your message to me clearly states will u take $400 for it?   The word it is singular, not plural. As for the Buy it now price  $305 was the price if you paid immediately, which seemed to me that you knew that the card would sell higher.  I then listed two web sites that had this card available, one was in the same price range of $400, and the other was quite higer at over $500.

---

Then on Oct. 29th, 2011 they sent an email and LIED about the server card being defective...!!!!  I did not respond to this totally bogus LIE.  This was a total obvious attempt to get me to have them return the card and get the $400 back, and i could see right through that.  It was obvious from the start that they only wanted to pay me $200.

On November 9, 2011, they filed a 'dispute' with PayPal which stated:

That they only received 1 server card instead of 2 and that they wanted a $200 refund..  (so as you can see THEY TOTALLY LIED in the email i received about the server card being defective)

I called PayPal immediately and talked to the security and fraud department, and then filed a 'Claim' to resolve this matter.  With in 20 minutes I was sent an mail from PayPal, saying that the claim was in my favor, and the monies held, were redeposited back into my account.

--
here is the actual description from eBay:

Up for your consideration is a NEW IN BOX IBM PRO/1000 Quad Port Serv A
IBM Part Number: 39Y6136

Box was opened to ensure that that unit was new.
Card is sealed in the original anti-static rap.

Picture is of actual unit.
IBM PRO/1000 Quad Port Serv A
IBM Part Number: 39Y6136

Warranty: Yes card comes with a 7 day warranty.
Shipping: Box will be bubble rapped and shipped using USPS Priority Mail
Local Pickup: Yes, I'm located in Long Beach CA
Payments: PayPal within 3 days please.
Questions: xxxxxxx@xxxxxxx
OR
Leave message via eBay. 

--

as you can see.... there is NO mention of two server cards, and the verbiage is singular..!

THESE GUYS ARE DOGS...!

... nuff' said

ron






3 Updates & Rebuttals

esisolc

La Verne,
California,
United States of America
Who ripped off who?

#2REBUTTAL Owner of company

Thu, January 05, 2012

So, you are saying you got our money and the merchandise. Who ripped off who? Anyhow, this happened in 2011. Let's move on. Happy New Year, Ron.


Ron S.

long beach,
California,
United States of America
glad you posted that ebay link.

#3Author of original report

Thu, January 05, 2012

As you see in the eBay posting, only one card is shown in the picture.  while reading the actual 'description' you'll notice that i never once mention more than one card. 

and since your trying to even bring up my eBay percentage.....  well here is a link  (and imbedded picture) to view the actual eBay message you sent to me about how much you wanted to pay for the card..  

http://i260.photobucket.com/albums/ii21/bball_playhardorgohome/reply.jpg

Now Who Looks Foolish..!

And.. in both cases for your bank, and VISA, you were declined any monies, and/or fees back. 

As for the actual server card being bad.. HOGWASH..!  the card was sealed in the original static packaging, as can be seen the posting picture.

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esisolc

La Verne,
California,
United States of America
Not True

#4REBUTTAL Owner of company

Wed, January 04, 2012

Here's the link to the ebay website:

http://www.ebay.com/itm/180739332052?ru=http%3A%2F%2Fwww.ebay.com%3A80%2Fsch%2Fi.html%3F_from%3DR40%26_trksid%3Dm570.l1313%26_nkw%3D180739332052%26_sacat%3DSee-All-Categories%26_fvi%3D1&_rdc=1

Why would we pay $400 for a card that the seller has a Buy It Now price for $305?
$400 was suppose to be 2 cards, not 1.  Plus the 1 he shipped didn't even work.  We sent the card back and got our money back from paypal.

BTW: the person (ebay user name: zingers!), who wrote it has a not so good reputation on ebay.  98.3%:

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=zingers!&&_trksid=p4340.l2560&iid=180739332052&sspagename=VIP:feedback&ftab=FeedbackAsSeller

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