- Report: #1184236
Complaint Review: espchat.com - Internet
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Author Confirmed
Why?
espchat.com
Internet, USA
Phone:
631-901-6070
Web:
www.espchat.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
espchat.com Mila Did not resond to 4 emails requesting a refund nor did they refund my mioney Internet
I purchased this service through an e-mail on 10/12/14 and immediately started receiving emails asking me to upgrade the service for an additional fee. I quickly realized this company was about making money and not a legitimate organization so on 10/13/14, I asked for a refund and cancellation of the service. I stopped receiving any additional emails but my request was never acknowedged and the money was not refunded despite their terms claiming that a complete and immediate refund would be issued on request within the first 30 days. I then sent 3 additional emails to all the addresses I coud find for them and still have not received a response or a refund. These people are scam artists just looking to rip people off. Avoid them like the plague!
2 Updates & Rebuttals
Kandlwoman
Sayville,New York,
Finally received refund
#2Author of original report
Tue, October 28, 2014
As a follow up to my report, I have finally received a refund from espchat as per my request. It took entirely too long and no one bothered to respond to my emails but at least I finally got my money back.
ESPChat
Las Vegas,Nevada,
Refund Processed
#3UPDATE Employee
Tue, October 28, 2014
Dear Joann,
We received your email and are processing your refund for you today. You will receive an email confirmation from [email protected]. For immediate assistance, you can always call our customer service at: 1-877-668-0781 Mon-Fri 8AM to 4:30PM EST.
Sincerely,
ESPChat Customer Care
