I called the Gennesse Theater to purchase tickets to see the Temptations. I stated that I wanted to buy 4 seats in a certain section.
I was told the total for 4 tickets which were on the Gennesse Theater website for $50 a ticket was $456.00.
I questioned why are the tickets so expensive when it states its only $50 per ticket?
I was told that there is a service fee for each ticket and $15 shipping for each ticket.
I said can I come pick those tickets up since I only live 3 mins away?
I was told no!!! I was told that I would receive the tickets in 4 to 7 business days.
It has been 10 days and I still haven't received my tickets.
I called the number that was emailed to me from this Event Ticket Sales Llc website
Asking when will I receive my tickets. The girl on the phone had no clue!!! I asked to speak to her supervisor and I was put on hold for like 3 mins.
When someone finally answered it sound like the same girl.
The girl stated her name is Abigail.
And she didn't know when I would receive my tickets.
However she was very sure that I would get them before the concert.
I asked her to just give me a refund and she said there is no refund all sales are final.
I told her that they were fraudulent and I didn't feel comfortable doing business with her.
I asked her does she work for the Gennesse Theater?
She told me no!
I said to her I'm confused!
I dialed the number to the Theater and somehow they ended up on the phone.
I asked her for her complete name and her ext
She refused to give me her last name or the ext where she can be reached.
I told her I was gonna report her to the BBB.
I will be calling my credit card company and disputing this charge!!!!