We had two very small leaks in our basement at the ground level. Everydry came out and talked us into doing an extensive project for over $22,000. Their sales guy, Walter, looked like a respectable informed representative of the company and assured us we would have a dry basement and that the crew would leave our basement the way they found it.
In the middle of March, Everydry crew came and dug up our basement and the perimeter of our house, installed two sump pumps (major overkill), and a humidifier system. The crew did a horrible job - the creating in the basement was dismal. It was a shoddy job, high in some places, low in others, with dry splatters everywhere, and every single wall in my basement was covered with dirty handprints. On top of that, they did a horrible job covering up my belongings so everything was covered in an inch of dust. Needless to say, the first rain and our basement leaked big time - and it leaked from a place that never leaked before.
They send another crew out and agreed the job was shoddy and proceeded to rip out everything to start over. After 2 days of enduring drilling in our basement again, they left. Next rain, water started to literally spew into our basement, I have film and pictures if anyone wants to see it. Once more, they send out a crew who digs some more around the house. they leave telling me they guarantee the problem is fixed. 2 hours later, my basement is spewing water again.
Not only that, the crew cut my cable line so we were all without TV for the weekend AND they left my gate open so my dogs escaped and i had to go looking for them in my neighborhood.
They placed cigarette butts behind their tar job - they smeared tar on my windows that were recently painted - they killed over 1000 bulbs i planted last fall - they left my front yard a muddy pig sty - and they plugged up all my downspouts.
Bottom line, do not fall for these guys. I am now hearing all sorts of stories about how badly trained their crews are. Their production manager, Brandon, felt offering me a 10% refund on the job as sufficient. And, all my attempts to get the franchise owner to call me back have so far failed. Clearly he does not care that they are robbing people blind and literally destroying people's biggest investment, their homes.