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  • Report:  #1177670

Complaint Review: Exclusiv Fashions - Hong Kong Internet

Reported By:
Jacob - Saskatoon, Alabama,
Submitted:
Updated:

Exclusiv Fashions
Kowloon, Hong Kong Hong Kong, Internet, Hong Kong
Web:
N/A
Categories:
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Was approached repeatedly by people employed by suit makers to show me the suit makers shops, as I expected I'd be, and went with several of them. One was to this shop.

The Proprietor showed me some sample styles, offered me a decent price - not low enough to set off alarm bells or high enough to scare me away - in keeping with the prevailing rates - and some linings that the suit could have, at various prices. I chose a very nice lining for a price that probably should have scared me away. The Properietor also showed his "customer book" which should have set off alarm bells, as I subsequently found out this is a common doing of the scammers.

He promised the suit would be done the morning of the day I was to leave the Island, with the lining I chose, no problem. After some hooing and hawing, he also offered to take a little more than half down as a deposit, and advised that I could pay the balance when my suit was completed so I would be able to evaluate same and have any required alterations done - before paying the balance, or leaving the island.  After this, and his repeated promises and assurances  that the suit would be done by the morning of the day I was to leave Hong Kong, I agreed to buy the suit and gave him the deposit of a little more than half the purchase price. Huge mistake.

I was informed subsequently, can't remember how, that they found out they did not have the suit lining I had chosen, and they'd promised I could have to induce me to make the purchase, in stock, that it had to be ordered from Paris and could not be there before the day I was to leave Hong Kong. Alarm bells starting to ring. How could he not know that they didn't have the lining in stock, and how could he promise the suit would be done by the morning of the day I was to leave, when he either wasn't sure he had the lining in stock, or secretly knew he didn't have it in stock?

Another day, I came in for a fitting, expecting the suit pants to be something that actually looked like suit pants and close to completion, and the suit jacket to be something aking to a suit jacket. However, the tailor - who turned out to be someone other than the proprietor - only brought cloth for the suit jacket and what appeared to be some generic pant that didn't appear to be of the material I ordered.

After the measurements, the proprietor wanted me to give him the rest of the cash - before getting the suit - whereupon he'd send the suit to me after its completion, with me being deprived of the opportunity to look at the suit, try it on, or have any adjustments made, before leaving Hong Kong - completely contrary to the original agreement. Alternatively, I could have the suit with a different lining.

Wow, just wow.

Being rather unimpressed by this point, and fearing I had been scammed, I told the proprietor I was going to think about what I wanted, and perhaps return with the balance later,

I later talked to the proprietor again to let him know I did not want the suit without the lining I had selected, told him I was becoming quite concerned, and suggested that if the pants were completed by the day before I was to leave, a Monday, my fear would be somewhat alleviated, and I would feel more comfortable about paying the balance.  I'd at least have the pants to look at to evaluate the quality of the workmanship.

The proprietor then informed me that the tailor had "gone back to mainland china" and was not gong to be returning to Hong Kong until the day I was leaving - the day he promised up and down that the suit would be done by so I could see it, evaluate it, and pay the balance.

WTF? How could the suit possibly have been done with the promised material, or even a substitute material, by the promised date, if his tailor wasn't even in Hong Kong to work on the suit?

After all this, he suggested I provide him with my credit card so he could charge me for the balance, and I'd have some protection in the event he failed to deliver or the suit he delivered was of poor quality.

As if I'm going to do that... the last thing I'd want was for him to get hold of my credit card number.

In subsequent email correspondence, the Proprietor, who has a Yahoo email account, later claimed the deposit was not as large as it initially was. He  also declined my offer to pay the balance to him after the suit was completed and delivered to me back in my country. I spend more than $250 and got nothing.

If you are on Nathan Road in Hong Kong and someone approaches you to take you to this great suit maker, Exclusiv Fashions, or you find yourself being enticed to visit a shop called Exclusiv Fashions, just two blocks off Nathan Road, walk away fast.



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