- Report: #1343234
Complaint Review: Exede wild blue Internet - Nationwide
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Author Confirmed
Why?
Exede wild blue Internet
Nationwide, USA
Phone:
855-463-9333
Web:
N/A
Categories:
Business Rating:
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Exede wild blue Internet Exede wild blue Internet I just signed up with exede internet service. I signed up for the highest data plan because we have a large house hold of 4 boys. In the first day and a half we used all our data 25gb. After ten phone calls and each representative I spoke to gave me the run around never answering my questions. Oh how could this happen. We were using data when no one was even home. I tyred to terminate my contract but they would not negotiate with the 360.00 cancelation fee. I'm a single mom and this Internet service is completely out rageously priced. And after reading multiple complaints about the same issues it sad but a comfort to know that I'm not the only one that feels the same. I just hope this doesn't happen to anyone else. I feel like I just got caught into one big scam of an Internet service. Nationwide
I'm Reporting Exede wild blue Internet service. I asked as manny questions as I could think of before signing up for Exede Internet service. I signed up for 25gb of data priced at 129.00 a month. My first day into my service were told we used 70% of our data, then an hour later 80% of our data. After 10 phone calls to Exede to find out how was that possible especially since 10% of my available data was being used when no one was at home. I wanted to terminate my account after signing up a day after my service was connected. I got a lot of run around and never any questions being answered and to cancel my service will cost me another 360.00 for an early termination fee. Jessica Colfax, california
