Tony Keusseyan
California,#2REBUTTAL Owner of company
Wed, July 26, 2017
Many times, faceless and nameless, ghost-like consumers attacked our service (intangible) because they could not attack our products (tangible).
Since the early 1990's, Exoto Inc. has built a reputation for building the best models in the world. As a matter of fact, we've been in business for over 32 years! A company cannot survive that long, enjoy a 5 Star Product Reputation, if it was building 1 good product out of 4!!! Your story is hard to digest. As the French say, it is a story that cannot stand on its feet!
Although a long time has passed since you penned your complaint, you must have heard (since), or seen - about EXOTO, other EXOTO models, and EXOTO's reputation in building the best.
Regards,
Tony Keusseyan
Exoto Inc.