- Report: #1346711
Complaint Review: Fandango - Internet
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Author Confirmed
Why?
Fandango
Internet, USA
Phone:
866 857 5191
Web:
www.fandango.com
Categories:
Business Rating:
(0)
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Fandango Lies about their refund policy, and can not be contacted by phone or e-mail Internet
I purchased movie tickets online, and joined their "VIP" club, which supposedly entitles me to a refund of unused movie tickets if I cancel before the showtime. I canceled, and tried to get a refund. The website is opaque, and the only way to contact them is via "live chat". However, the live chat function is bogus: I waited for 30 minutes, and the "estimated time for response" only kept increasing. I tried to call their toll-free number many times, and always got recording saying all representatives are busy, "Please call back at a later time". Bottom line is, they took my money and gave nothing back. It's a scam.
