- Report: #1412624
Complaint Review: Fantastic Onlines - Baltimore Maryland
Reported By:
Patricia -
Baltimore, Maryland, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Fantastic Onlines
Baltimore, Maryland, United States
Phone:
(410) 664-7712
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fantastic Onlines Went in to my account and withdrew $99 without my approval. Baltimore Maryland
I opened an email stating I qualified for a free gift of a watch. I accepted the "free" gift, entered my banking information to pay the shipping and handling. Printed the transaction receipt and waited for my "free" gift. Watch was delivered 3 days later. I check my transactions everyday, as my funds are very limited. Checked them 11/17 at 8:00 pm and noted my balance. On 11/18 at 5:30 a.m. I saw a deduction for $99 from Fantastic Onlines. I called my bank to notify them this was not an approveed transaction, closed the card and ordered replacement. Bank gave me a contact number. Called to find out it was not Fantastic Onlines, but Luxurious Fashions. I was told I had ordered a watch, not true. I accepted a gift. After some haggling on their part I managed to get a promise of full (not partial) refund set to hit my bank 11/22. I had to threaten to report to BBB and my bank also would take actions to get the refund. The online site (Fantastic Onlines) only used online contact information (no phone #) When I sent the email I got a response on 11/19 that was not relative to the situation at all. This type of business activity is crippling to me and should not be happening. I have automatic withdrawals on my bank account which will require me to borrow from family and pay manually until my account is clear. Outrageous....
