I have already filed one report and what has happened since then, NOTHING!!! We had an item break on our first outing with our new 5th wheel toy hauler. Almost a month later, still no new part. I have been lied to and ignored on trying to get a new part. And instead of me taking the unit in, they actually told us to take off the broken part and then they will send us the new part. Was lied to on when part came in. Bet Forrest River would like to know who is representing them. When we bought our unit in the beginning of February, we bought the extended warrenty and as of this date we still have NOTHING to prove or even show that we have a warranty. The most maddening part of dealing with Fife RV for us is the TOTAL lack of respect to the customer. They will NOT return phone calls!!! They ignore the customer once they get your money. SHAME, SHAME SHAME on the owners of Fife RV for their business practices, TOTAL lack of customer service and not having an ounce of respect to call back. If any business NEEDED classes and education on customer service, manners and respect for the customer, it's Fife RV!!! Don't know why we even write reports on this business, because NOTHING will help or change their practices or compassion. STAY AWAY, FAR AWAY FROM Fife RV!!!!!!!