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  • Report:  #400490

Complaint Review: Fifth Third Bank - White Lake Michigan

Reported By:
- white lake, Michigan,
Submitted:
Updated:

Fifth Third Bank
www.53.com White Lake, 48383 Michigan, U.S.A.
Phone:
248-889-0453
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have had enough of this bank.....if you cal their customer service line they suggest that you go to your local branch. However the manager is unable to help you. I deposited a check on a saturday morning and there were 4 transactions later. Saturday was the 6th......however transactiond made 48 hours later were taken out of my acct. before the funds of my deposit were made available.

they have stolen 296 dollars in fees and now i am unable to make my scheduled payments on credit cards and i will now get a late fee from the credit card people of 39 dollars each. this is a very dis-honest and

underhanded way to treat a customer.....is there a lawyer out there by the name of claude balls? the last time this happened was 4 weeks earlier and it was due to a glitch in their system and it took them a full week to return the fees back into my account.......and you guessed it i couldn't make my payments and got whacked 39 dollars each payment that was late.....

Livid working man

white lake, Michigan

U.S.A.


3 Updates & Rebuttals

Jtwig

Wyoming,
Michigan,
U.S.A.
Had the same thing happen.

#2Consumer Comment

Wed, December 17, 2008

5/3rd use to do the same thing to me when I would deposite my payroll check. They claimed that it took 3-5 days for every check to clear, of course it always took the maximum of 5 days. At first they would give me $100 dollars cash I could take out while waiting for the check to clear and would also allow me to run a ledger/credit for checks agianst the amount of deposite. One day they just stopped doing either, and charged me a huge amount of overdraft fees. I called and they appologized, and credited me the fees. This happened several times with them appologizing and reversing the fees. Eventually they refused to provide me with the $100 cash or the ledger, and refused to reverse the fees. They also refused to give me a reason or to explain why. I would have understood if I was depositing personal check, but this was a bi-weekly payroll check from a large company and I had been going to their bank since it was Old Kent so it was not like my payroll deposite was a new thing. Plus the only time I ever overdrafted was when they did not credit my deposits into my account. I eventually went to a credit union, and I can't believe the difference in service. Its like the difference between night and day. If I deposite my payroll check the credit union would allow me to withdraw the funds rigth then and there. If there is a problem with my account it is dealt with quickly, without me having to be transferred a 1/2 dozens times and eventually being told that I actually have to come into the bank. You should check one out.


Chiaroscuro

Plymouth,
Michigan,
U.S.A.
Yes

#3Consumer Suggestion

Sun, December 14, 2008

The Fed Reserve is closed on the weekends. Sat despoits count as Monday. Deposits take a day to clear. Always. So if you deposit Sat, it is actually Monday's buisness. Mondays buisness is availible Tuesday. You can't spend a despoit until it is availible. It's in the terms and agreements. All banks operate this way.


Jim

Anaheim,
California,
U.S.A.
ATM Weekend Deposits Not Available Until Tuesday

#4Consumer Comment

Fri, December 12, 2008

Saturday transactions are processed as if they were Monday transactions, meaning your deposit would post after all Monday debits to your account post. This is something universal with every bank, they've been tested in the courts countless times and generally win all of them. If you have a check to deposit on a weekend, you may as well consider the check as deposited on Monday night. Best of luck to you.

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