Marcy
Greenville,#2Consumer Comment
Sun, July 22, 2007
You are a RIPOFF Company Sir: You have had my money gotten the same way that you get everybody else's. You are told a zilloin different things and all of them are bogus. You get them paid and yes it took me a year to pay it off and I was fine with paying it off and then getting the machine but what I DO have a PROBLEM with is the continuous lies about when it's going to be shipped. First I was told June 8th it would ship then 120 days and that is total BS. I paid you ship,CONTRACT mean anything to you guys? At this point I want a FULL REFUND... I am pursuing every legal remedy that I can get. DO NOT DO BUSINESS WITH THESE GUYS, THEY ARE A COMPLETE AND TOTAL RIPOFF...
Justin
Chesapeake,#3UPDATE Employee
Sun, March 25, 2007
These customers call in from advertisements that they see on tv or hear on the radio. When they call in the sales represenative explains to the customer that they must build a credit history by making three months worth of consecutive payments and the after that they will be placed into a 6-8 week production phase where there computer is then built, tested and shipped to them. At the end of the call before the order is confirmed with Financing Alternatives, the customer does a set of four recordings which we tell them is a LEGAL AND BINDING. During the recording it states " You understand that you are giving us a verbal authorization to draft the amount of 35.99 out of your checking account on (so and so date) if you agree please say the word OK" Now the customer goes through this on four different dates and then at the end of the recording it says a total of 52 weekly ACH drafts to your checking acct and if you understand please say the word ok. If the recordings are not valid then the sale will be disputed with the audit dept and the funds will be returned. Other then that these customers give a verbal authorization which we keep on file and during that recording it is said over and over.FAI does have authorization to draft with the VALID recordings.