- Report: #272560
Complaint Review: First Manul Life Financial - Superior Financial Out Of Canada - Ontario
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First Manul Life Financial - Superior Financial Out Of Canada
Ontario, Canada
Phone:
866-243-0659
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First Manul Life Financial - Superior Financial Out Of Canada Took us for $1,458 and have not returned it! Ontario Ontario
Well I guess we are or were being stupid or just hopeful that we would actually be able to obtain this personal loan. The first party we spoke with was Jessica Fields and she sent via e-mail the papers to sign and then told us how to send the insurance blanket as they called it and then once the initial $958 was sent we were referred to a Victoria Parker supposedly a Account Specialist and was informed they required an additional $500 for the insurance blanket before they would release the funds. Being we are in desperate need of funds to pay some medical bills we sent the money and was told that we would have access to our funds within 30 minutes of them receiving the funds. Well long story short the next time we called we were passed around to different people never got to speak directly with Victoria again as she would either not pickup her extension or it would go directly to her voice mail and then it would state it was full and could not leave a message. We spoke with a couple of people that spoke broken english and were treated very poorly and rudely and told we were extremely high risk and that is why we were to pay more money to get access to a lousy $8,000 personal loan. Approximately a week and a half ago I spoke with Jessica Fields again and she stated the refund was being issued on the next Tuesday and that we should have it be the end of that week which was now over a week ago. I realize now that we should have never listened to them and told them to go fly a kite when they required funds down for a little loan of $8,000. But as I stated we were desperate for some help with funds and when they told us they would loan us the money with what we thought was a small deposit we went for it. This all started the end of July and we are now into Sept and still waiting to see if we receive a refund of our deposit money.
We feel very stupid for even trusting in a company that we found on the internet but they sounded completely legitimate and now we find out that they have apparently ripped us off for $1,458. Which is basically a mortgage payment for us. I am so upset about this I am sick over it and I'm worried about my husband and his health since he was the one hospitalized last year and the main reason we needed to loan in the first place to pay for the medical bills we have. We were told to wire the money to a person named McPherson that was supposed to be from the insurance company as a courier or some such person to receive the funds. Now I believe he was just a person they made up or had to pickup the funds from Western Union. If there is anyone or any way someone can help us receive our money back the help would be greatly appreciated. The lesson learned here is to never ever be told that in order to receive a personal loan you need to cover it with a so called insurance blanket in case something happens and we default on the loan. I guess the whole point is when something seems to good to be true it usually is. Most of the people that we spoke with at this company were usually rude and short with us and acted like they didn't have time to speak with us. In fact most of the time that we call we get put on hold for long periods of time and a lot of times we were cut off or would leave messages and never ever called back. We always had to make the calls and when we did finally get someone on the phone we always had to start from scratch as to why we were calling and what we wanted done. We were given account numbers and passwords and even a supposed access code to transfer the money and it never would be released to transfer the money.
At one point Victoria Parker was going to transfer the funds directly over the phone and she would disappear from her office and never return the call and the funds would never be transferred. We just kept being told the insurance company required more money for the blanket and that is the reason they wouldn't transfer the funds. Now we are literraly out $1,458 and don't know of any way of getting it back. I will be contacting our bank and make sure that the fraud department is informed that nothing is to ever be transferred from our account to either First Manul Life Financial or Superior Financial from Ontario Canada or anyplace for that matter. Unfortunately this was a very expensive lesson on our part and we now feel very stupid for believing in this company.If there is any way at all to get our money back we would like to find out what that is as we have been taken for more than we could afford and now are more behind than ever on making payments. We are owed $1,458 not to count the money it cost to wire these payments.
Brenda
Aurora, Colorado
U.S.A.
We feel very stupid for even trusting in a company that we found on the internet but they sounded completely legitimate and now we find out that they have apparently ripped us off for $1,458. Which is basically a mortgage payment for us. I am so upset about this I am sick over it and I'm worried about my husband and his health since he was the one hospitalized last year and the main reason we needed to loan in the first place to pay for the medical bills we have. We were told to wire the money to a person named McPherson that was supposed to be from the insurance company as a courier or some such person to receive the funds. Now I believe he was just a person they made up or had to pickup the funds from Western Union. If there is anyone or any way someone can help us receive our money back the help would be greatly appreciated. The lesson learned here is to never ever be told that in order to receive a personal loan you need to cover it with a so called insurance blanket in case something happens and we default on the loan. I guess the whole point is when something seems to good to be true it usually is. Most of the people that we spoke with at this company were usually rude and short with us and acted like they didn't have time to speak with us. In fact most of the time that we call we get put on hold for long periods of time and a lot of times we were cut off or would leave messages and never ever called back. We always had to make the calls and when we did finally get someone on the phone we always had to start from scratch as to why we were calling and what we wanted done. We were given account numbers and passwords and even a supposed access code to transfer the money and it never would be released to transfer the money.
At one point Victoria Parker was going to transfer the funds directly over the phone and she would disappear from her office and never return the call and the funds would never be transferred. We just kept being told the insurance company required more money for the blanket and that is the reason they wouldn't transfer the funds. Now we are literraly out $1,458 and don't know of any way of getting it back. I will be contacting our bank and make sure that the fraud department is informed that nothing is to ever be transferred from our account to either First Manul Life Financial or Superior Financial from Ontario Canada or anyplace for that matter. Unfortunately this was a very expensive lesson on our part and we now feel very stupid for believing in this company.If there is any way at all to get our money back we would like to find out what that is as we have been taken for more than we could afford and now are more behind than ever on making payments. We are owed $1,458 not to count the money it cost to wire these payments.
Brenda
Aurora, Colorado
U.S.A.
