- Report: #864699
Complaint Review: first progress card - Internet Georgia
Reported By:
ernie1637 -
littleton, New Hampshire, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
first progress card
Internet, 31908 Georgia, United States of America
Phone:
1-888-379-1075
Web:
www.firstprogress.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
first progress card synovus bank Holding funds to "secure" non-existant account Internet, Georgia
Mid February I gave a deposit to first progress cards for a secured credit card.
After a couple of attempted correspondences towards the end of March I cancelled the "account" I had with them, and requested a refund which they finally agreed to do.
Now, the second week in April, I am on the phone with them at least twice a day, getting a different answer from a different person every time, claiming that my refund will arrive in three to five days. Almost entertained by it at this point, I ask for the manager each time, and it is always a different name, and title, and name and title that can never be found during later calls.
After a couple of attempted correspondences towards the end of March I cancelled the "account" I had with them, and requested a refund which they finally agreed to do.
Now, the second week in April, I am on the phone with them at least twice a day, getting a different answer from a different person every time, claiming that my refund will arrive in three to five days. Almost entertained by it at this point, I ask for the manager each time, and it is always a different name, and title, and name and title that can never be found during later calls.
1 Updates & Rebuttals
keith studley
newport,Rhode Island,
United States of America
Deposit Return
#2Consumer Comment
Fri, July 13, 2012
What was the reason you cancelled the card?
Was the money eventually returned?
I am asking because I am considering obtaining this card. I have sent the Cardholder agreement to my attorney, who has reviewed it, and his only issue is that he has never heard of the credit card. All of the other terms in the contract are reasonable, and the APR is about half of what Bank of America and Capital One are charging for their secured credit cards.
