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  • Report:  #1210620

Complaint Review: FIT Automotive - Sarasota Florida

Reported By:
Tonka123 - Ft Myers, Florida,
Submitted:
Updated:

FIT Automotive
5658 Jason LEE Place Sarasota, 34233 Florida, USA
Phone:
239-418-0703
Web:
www.fitwholesale.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I took my truck to this company located in both Ft Myers and Sarasota. The Owner Mike Mcinturf gave a quote to have the truck wrapped in a 3M vinyl for a negotiated price for the entire truck and jams. I was also give a promise of a 5 yr warranty and a time frame to complete the job in 5 -7 days.

I dropped the truck off with a 50% deposit and then sat back and waited, and waited, and waited. 3 weeks to complete what should have teken no more then a week. Then when I get it back no Jams. only the outside. When I called the owner and texted him, No response. He ignored a customer who just paid thousands of dollars to have a job done that he didnt complete. Then after he finally manned up to call me back and said he would do the jams he took the truck back and with some shotty piss poor job put scrap pieces in the doors as a way to almost say f@#k me. Then when I called him about it he shouted at me to say he did me a favor and that was not included in the price.

To make it worse the vinyl wrap has spots all over it and i have requested numerous times from this joker to have the care sheet sent to me with nothing in return. The warranty I was promised is obviously not going to be honored now since he doesn't call back and will avoid me .

Do yourself and your car a favor and go somewhere else. Do not buy wheels or get your car wrapped by them you will regret it. There are so many other reputable guys out there in this business in Ft Myers and Sarasota. This place is a HUGE mistake.

STAY AWAY....STAY AWAY....

The work is s***, the owners not professional, the prices are over priced and overall the disappointmeent you will have is the only thing you can expect to be blown away by.



1 Updates & Rebuttals

Fit Automotive

sarasota,
Florida,
The True Story

#2REBUTTAL Owner of company

Thu, February 26, 2015

 Alex, We are very sorry to hear your review. To clarify, when we originally quoted this job with the door jams included, you expressed that the price was not in your budget. We then offered a lower price that would not include the door jams. When we got your vehicle there was extensive dirt, grime and rusting. In order to do a wrap, the prepping part of it (cleaning) is EXTREMELY important. Cleaning, along with removing all body trim, etc takes time. You seem to have left out how you told us how impressed you were at the flawless wrap install. When we got your vehicle back we were told that you didn't want to see any of the original paint color.

As we had discussed before, wrapping the door jams was extra. Since you did not want to pay the material and labor cost to do that, we covered as much of the original paint in the jams as we could and did not charge you for it. We are very sorry for any misunderstanding, but after the job was completed you wanted us to match a less experienced shops price for doing the door jams and threatened negative feedback if we didn't comply. We take great pride in our work, and rely on "word of mouth" advertising. You can ask any of our customers locally and around the world. Please stop slandering our name with untrue statements and false accusations.

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