I want all Veterans to be aware of this company. I have used them in the past and had no problems. But in Jan 2013 I was contacted by them to refinance my V.A. loan. I was eager to go from 6 1/2 % to 3 1/2%. It is now June and I have been getting the run around from them. I feel they do not care about me only about how many loans they can get through. I proudly served in the Army for 4 years and through the first gulf war. Since then I have served my commpnity for 23 years as a police officer. I tell you this so you know I'm not some idiot pot head. I'm not in the refinance business but does it really take 5 months for a Streamline loan. My loan officer is rude and unprofessional. Please be careful if you choose to use this company.